Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What is the standard shipping timeframe for electronic components?

We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options can deliver your gear within 24-48 hours.

Do all products come with a manufacturer warranty?

Yes, every device sold on Machines comes with a minimum 12-month manufacturer warranty. We also offer extended protection plans for accidental damage at checkout.

What is your return policy for opened electronics?

You can return items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.

Do you offer technical support for hardware setup?

Absolutely. Our expert technical team is available via live chat and email from 9 AM to 6 PM EST to assist you with initial configuration and troubleshooting.

Which payment methods are accepted?

We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm to help you manage larger hardware investments.

How can I track my order status?

Once your order ships, you will receive an automated email containing a tracking number and a link to our real-time tracking portal.